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CSAT And NPS; Systems To Measure Customer Satisfaction


CSAT And NPS; Systems To Measure Customer Satisfaction


Customer Experience entirely depends on the satisfaction or non-satisfaction of the customer. The fulfilment of a customer is determined when one experiences the company, its customer service, or its product. Customer Satisfaction solely arrives when the consumer is happy with the overall encounter with the company. When a company fails to fulfil customer's expectations, then it hampers the overall value of the company.

Date : 13/07/2021 | Author : Priyanka Nahar

Difference between Customer Service and Customer Experience


Difference between Customer Service and Customer Experience


Customer experience and customer service are the building blocks of a business. Both the terms are different yet dependent and vital for each other. The term experience refers to a series of incidents or occurrences that drop an impact on a person and let one have a perception about something. An experience is evaluated when a person tries something, for instance, a product or service from a company, and has opinions about it.


Date : 08/07/2021 | Author : Priyanka Nahar

How to manage Customer Relationships productively


How to manage Customer Relationships productively


The basis of a brand or business has been formed through customers and the relationships maintained with them. An enterprise is nothing without a customer and a customer is nothing without an enterprise. There is a relationship between the two, termed as 'Mutualism’.This kind of relationship only develops when both the parties are dependent on each other, and both get benefits from this symbiosis.


Date : 25/06/2021 | Author : Priyanka Nahar

7 Reasons why your business needs a CRM


7 Reasons why your business needs a CRM


A successful business is built on the number of efforts made in maintaining a relationship with customers. A few decades ago, before the invention of CRM software solutions it was not that easy or critical to maintain a relationship with customers as compared to now. Data storing was an issue back then, there was a lot of manual effort and a number of slip-ups which would often be disastrous for a business.


Date : 10/06/2021 | Author : Priyanka Nahar

Best Tips to choose; the ideal CRM for a startup


Best Tips to choose; the ideal CRM for a startup


Startups are a task; maintaining them is a greater one. The level of success for a startup is unknown because the prevailing era offers indefinite business and approaches; to surpass such a massive mob; a distinctive technique is necessary; a Relationship. Maintaining and operating a relationship with clients is imperative; in this scenario, CRM comes to the rescue.



Date : 08/06/2021 | Author : Ashwin Harithsa

The Best And Affordable CRM For Startups


The Best And Affordable CRM For Startups


Creysto provides you unlimited opportunities to grow your business through a mere, easy-to-use platform for you and your customers. This software guarantees that every step of the interaction with consumers gets recorded and specific action can be decided based on the interaction.The software gathers customer data..


Date : 06/03/2021 | Author : Veeksha Jain

What's In A Name


What’s in a name


What’s in a name? a famous line penned by Shakespeare in Romeo and Juliet. It has, however, been used by many in many contexts, situations and different means to drive a point. The context in which it was written was very different. This is not a debate and which side does this article leans on, it is about our name CREYSTO.


Date : 16/3/2021 | Author : Ashwin Harithsa




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